Hiring for Business Service Management Expert - Monitoring Tool Admin/tivoli/site in Pune, for Exp. (Pune Job)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:Business Service Management in IT Infra. Monitoring Tools Admin HP SiteScope - 60% CA suite of tools - 30% ITIL/Service Now - 10% The position calls for broad knowledge and experience in Monitoring Tools administration, knowledge of banking domain, - Proficient in Monitoring Tools like HP SiteScope, IBM Tivoli, CA suite of products, experience in handling critical Monitoring issues and maintaining the infrastructure availability with the help of Monitoring Tools. - Should have proficiency in handling performance issues and perform backup and restore activities. Should be able to handle critical situations, provide quick and appropriate solution during crisis. - Strong knowledge of ITIL processes, change and incident management. - Must have strong technical expertise in Monitoring domain and must demonstrate strong communication skills. - Experience in application support and maintenance. - Experience in requirement gathering, estimation and design. - Strong analytical and problem solving skills in identifying root cause of issues or problems.